Managed Service Provider for Small Medium Enterprise Corp (MSP4SME Corp) provides residential computer support services unlike any other company. We employ the same methodology used in managing and protecting business clients and extended it to residential clients.
An average user either have no idea of the risk of a poorly managed computer or simply put, can not afford the cost of a regular scheduled security best practices of monitoring, maintenance, vulnerability and patch management like businesses do to protect their assets from security breach and prevent computer downtime due to sluggish performance or malicious infection.
It is not uncommon to find an average of three computers in most homes today and It is also safe to say that, while individual or personal computing are not that far apart or different from businesses when it comes to internet technology consumption, same can not be said in terms of their internet protection, safety and best practices. 100% of individual or residential customers are break-fix clients meaning no repair or maintenance is performed until the computer breaks or when they can no longer deal with its sluggish performance, or when they have the money to fix it which is usually an average of $150 or more. And as a result:
- Individuals or residential computer users continue to unknowingly suffer identity theft including the harvesting of their infants or teenage children personal information for future use by black hackers
- Residential computers have become a harvest ground for testing the thousands of malicious softwares that are released each month. They are easy prey and a conduit to spread malicious codes at their place(s) of employment; healthcare, schools, banks, law firms, retail outlets, government, insurance firms etc...
- Upto 90% of most residential computer problems are malware and virus infection related
- Upto 75% of most residential or personal computers lack important security updates and third party software patches
- Upto 35% do not have even a free antivirus protection installed and if they do, 75% of them of them do not have latest definitions
- 25% to 30% of home computers are so badly damaged that the only remedy is to perform fresh install or restore to factory. And that comes with a price of them loosing all the additional purchased softwares which they no longer have the license key. The alternative of trying to salvage the system as-is in other to protect the additional softwares, profiles, data and configurations is usually not cost effective because the process can take over 10 hours or more. Figure that bill. A business, perhaps. Private individual, their life must really depend on it
MSP4SME Corp is offering an affordable low monthly subscription based computer support package to residential customers to help mitigates all above mentioned and more. Private customers can have the peace of knowing the health of their computer is constantly being monitored and automated maintenance, vulnerability and patch management are performed regularly and best of all, alerts are communicated to them via email on the status of their computer including the ability to quickly solve a small problem before it becomes a big and costly headache.
