IT Support Services
We provide support to new and existing networks.
Managed Service includes: Automated proactive systems monitoring,
Maintenance, vulnerability and patch management to keep your IT running clean, secure and compliant.
Infrastructure Backbone Support includes:
- Managing the health, configuration and connectivity of your Router(S), Switches, Servers and Printers
- Active Directory user management and configuration management
- In-house hosted mail server or working with a public or cloud hosted mail provider
- Work with vendors on your behalf to manage In-house Database or cloud hosted data base and similar industry specific CRM and accounting programs used in running your business
End User Support:
- Provide Remote and On-site Support. Note, where client is outside of our immediate onsite coverage, client is required to provide us with the information of reputable company of their choice or may request our assistance in sourcing for one
- Provide end users operating systems and application support and configurations management including working your vendors on custom industry specific applications
- Provide support to remote workers
- Asset and Inventory Management: Provide inventory OS and application software licenses, hardware inventory and configurations. Assigned devices to users
